FAQ'S
Q1:Are you factory or trading company?
A: XUNCHI TOOL is a factory and trading company founded in 2010
Q2:Can you do OEM for us ?
A: Welcome to provide OEM samples. We can customize productions according to yourbrand, logo,label, cartons base on a min order quantity.
Q3: Can you provide free sample?
A: Samples are welcome for us. But products cost and freight cost will be charged fromcustomer, the sample cost will be decreased in confirmed order.
Q4: Do you have MOQ?
A: There is MOQ for different item. We will provide exact MOQ to you base on you requirement and situation for mass production.
Q5.Are there other products not listed in the catalog?
A: We offer a wide range of professional hardware auto tools. lf you can't find the exactproduct you are looking for, please contact us freely.
Q6.How about the Delivery time ?
A: Generally, it will takes 15days for stocks and 30 to 45 days for most items after theorder confirmed. Some no-stock items need 40-60 days to be shipped. The specificdelivery time depends on the items and the quantity of your order.
Q7.What is your terms of delivery?
A: We accept FOB, EXW,CIF,DDU,DDP.You can choose the one which is the most convenient or cost effective for you.
Q8.What is your warranty ?
A: 12 months warranty for all of our products. We will send free replacement for non-hu-man causes of product problems during warranty period.
A: XUNCHI TOOL is a factory and trading company founded in 2010
Q2:Can you do OEM for us ?
A: Welcome to provide OEM samples. We can customize productions according to yourbrand, logo,label, cartons base on a min order quantity.
Q3: Can you provide free sample?
A: Samples are welcome for us. But products cost and freight cost will be charged fromcustomer, the sample cost will be decreased in confirmed order.
Q4: Do you have MOQ?
A: There is MOQ for different item. We will provide exact MOQ to you base on you requirement and situation for mass production.
Q5.Are there other products not listed in the catalog?
A: We offer a wide range of professional hardware auto tools. lf you can't find the exactproduct you are looking for, please contact us freely.
Q6.How about the Delivery time ?
A: Generally, it will takes 15days for stocks and 30 to 45 days for most items after theorder confirmed. Some no-stock items need 40-60 days to be shipped. The specificdelivery time depends on the items and the quantity of your order.
Q7.What is your terms of delivery?
A: We accept FOB, EXW,CIF,DDU,DDP.You can choose the one which is the most convenient or cost effective for you.
Q8.What is your warranty ?
A: 12 months warranty for all of our products. We will send free replacement for non-hu-man causes of product problems during warranty period.